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We Are Here : A Response to COVID-19, and Amazon's Changes

We Are Here : A Response to COVID-19, and Amazon's Changes

Posted by Rolling Sands on 19th Mar 2020

As you may now know, Amazon has changed it's policies in response to the Coronavirus.  They are prioritizing shipments for essential items.  This includes items such as groceries, household staples, baby items, pet supplies, and the like.  Amazon is currently not accepting inbound shipments for what they classify as non-essential, until April 5th.  With this, you may begin to see less availability of non-essential items available at Amazon's fulfillment centers over the next few weeks.  This does not mean that suppliers do not have these items in stock, they just aren't able to restock Amazon's fulfillment centers.  Please consider this when looking for your needed items.  Companies such as ours are making many of our items Fulfilled by Merchant, so we can ship directly to you.  All of our other items are available for purchase on our website.  If there are items that you need, but can't find on Amazon, please consider searching directly on a company's website.  You'll be helping small businesses, such as ourselves, and you'll find those items you are searching for.

We are here for you, but our hours have flexed somewhat.  As a small, family-run business, we are also needing to accommodate staff due to school closures.  We continue to ship products every business day.  We are responding to all emails and voicemails if we are unable to answer the phone immediately.

We appreciate your business, patience, and understanding during these times.

Sincerely,

Diane Thomas